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Two views of Oak LibraryYear 3 HASS · T1 W3–4 · Checks / C first source

Made-up library record O says in 2019 the returns box sat beside the entrance and in 2022 it moved beside the desk; the purpose recorded by staff was to bring returns closer to where they sorted books. Invented visitor Etta says “The new spot is easier for me to find because I ask at the desk.” Invented visitor Luis says “I liked the entrance spot because I could leave a book quickly without joining the desk queue.” The record does not say how long either waited or what all library users thought.

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Your questions

1. What change and staff reason does record O describe?
2. What mattered to Etta? What mattered to Luis? Show their words or tell their ideas.
3. What can you conclude about these two views? Do they tell us what every user preferred?
4. Ask one useful question that could help check the effects of the move.

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